As Medicare Open Enrollment nears, the National Council on Aging has launched a modernized version of its My Medicare Matters online tool that simplifies the often-confusing process of choosing a Medicare plan.

Medicare Open Enrollment runs from Oct. 15 through Dec. 7, 2020, for coverage effective in 2021. Every year, individuals with Medicare are encouraged to review their Medicare plan to determine if it still meets their needs as their health situation changes.

This year, amidst a global pandemic, it’s even more important for older adults to ensure their plan still provides the coverage they need at the best price.

“We built this new tool from the perspective of an older adult trying to navigate the complexities of Medicare — focusing on giving users an easy-to-use website, unbiased information, and an opportunity to receive personalized information and enrollment support,” said Josh Hodges, NCOA chief customer officer.

On My Medicare Matters, visitors can take a free, confidential assessment to evaluate their health coverage needs. After completing it, they can explore:


Plan Options – Based on their situation and lifestyle, visitors can learn about the benefits of enrolling in Medicare Advantage or Medigap + Part D to meet their health and prescription needs.

Costs to Expect – With sample plans, visitors can discover how much they can expect to pay with premiums, co-pays, prescriptions, and other out-of-pocket expenses.

Easy Enrollment – If they choose, visitors can get personalized advice and talk with a trusted Medicare agency partner that meets NCOA’s standards.

Next Steps – Visitors also can access Medicare basics, tips, and advice on how to get the most out of their Medicare plans.


“The Medicare plan shopping experience can be daunting for beneficiaries,” said Bob McFillin, managing director at Medicare Choice Group, LLC, an NCOA partner for My Medicare Matters.

“Our goal is to eliminate confusion and efficiently navigate individuals to their desired health plan. Guided by the NCOA standards of excellence and with a focus on each person’s needs, we can research their options across the most respected Medicare brands nationally in an unbiased fashion.”

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