York Township resident Bufflap has served in a variety of volunteer positions with the agency, including friendly visitor and financial counselor. She credits this to her mother, “who set the example on volunteering and was an inspiration.

“Many people are lonely and need a friend and some type of assistance. Since the loss of my husband, many people have helped me when I needed something. I vowed that I would always help others in whatever ways I can,” Bufflap said.

Hartman, from York Township, is a volunteer ombudsman with the agency, advocating for area residents of long-term care facilities.

“My mother was in a nursing home in Florida for two years. I struggled with all the rules, regulations, and red tape, unaware there were organizations like the Area Agency on Aging to help,” Hartman said.

“After going through this on my own, I decided to become an ombudsman, so I could help other local families who have loved ones in a facility. I believe residents need someone on their side to advocate for their rights, and to be there as a friend and an adviser.”

Spring Garden Township resident Muir helps out with special events and general office assistance, activities that encompass a variety of diverse volunteer duties.

Muir attributes her desire to help to what she experienced when taking care of her father until he passed away.

“We needed outside help, and I saw the needs that the elderly have,” she said. “I believe that the services YCAAA provides are vital, and volunteers are crucial to the effort.

“The appreciation shown by staff is heartwarming. It’s very rewarding and will make you feel needed and appreciated.”