Beginning Feb. 3 and continuing through April 15, AARP Foundation is providing free tax assistance and preparation through its Tax-Aide program.

AARP Foundation Tax-Aide is the nation’s largest volunteer-based free tax-preparation service. Volunteers are trained and IRS certified every year to ensure they understand the latest changes to the U.S. tax code.

Tax-Aide has several options for providing taxpayer assistance. These options vary by location and are subject to change. Visit for details.


  • In-person: In Tax-Aide’s traditional in-person service, taxes are prepared and filed by IRS-certified tax counselors — but now with strict physical distancing measures in place.
  • Low-contact: Taxpayers interact with IRS-certified Tax-Aide volunteers in one or two short, in-person meetings to exchange documents. (This is the option being used by Lebanon County.)
  • Contact-free: Taxpayers interact with Tax-Aide’s IRS-certified tax counselors online or by phone and exchange documents electronically.
  • Self-preparation: Tax-Aide provides taxpayers with free access to software so they can prepare their own taxes. Taxpayers can also request help from an IRS-certified counselor to coach them through the process by phone or through computer screen-sharing.


To make an appointment at one of three tax sites in Lebanon County (at Jonestown, Myerstown, or Lebanon), please leave a message with your name and phone number at (717) 274-2596. A packet of information will be mailed to you. Face masks will be required in all tax sites.

For more information about AARP Foundation Tax-Aide, including what type of service is available where and which documents you need to file your taxes, visit or call (888) AARPNOW.

Have questions?

We are just a click away!